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NaCCRA Forum: General

Security of Community
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We have unarmed security staff, but until recently have had problems maintaining two guards on duty 24/7. I learned of another community which had outsourced their security service and seemed happy with this. Is your security staff employees or outsourced and what is the quality of service?

We have employees and also a contract with a security firm so management can fill in any shortfalls in the availability of employees to provide the 24/7 coverage. The security guards are unarmed. It seems to be working pretty well.


Bill Samuel, Ingleside at King Farm, Rockville, MD

We have unarmed security staff, but until recently have had problems maintaining two guards on duty 24/7. I learned of another community which had outsourced their security service and seemed happy with this. Is your security staff employees or outsourced and what is the quality of service?

Goodwin House Bailey's Crossroads in Falls Church, VA has unarmed security detail 24/7. The men are pleasant and helpful. If they see that your car state inspection is going to expire they will put a note on your windshield. If you need a battery jump, they are there. I suspect if they found me sprawled on the wilderness walking path they would come to my rescue.

Ron Karpick

We have combined secuirty and emergency responders. The title is Security Emergency Services Officer. They are not armed. We are a 2,000 resident CCRC in Maryland.


Ann MacKay

Charlestown

Does your community have armed/unarmed security staff?

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